Technology Leader with a track record of transforming portfolios and delivering measurable results.
Partners with organizations to bring the strategic clarity, cultural alignment and execution discipline to move from uncertainty to momentum.
From banking and insurance to healthcare to cybersecurity to retail - transformational change inside organizations where complexity is high and the cost of stagnation is not an option.
Healthcare organisations can't afford delivery that underperforms without impacting practitioners and patients.
Healthcare is one of the most complex delivery environments there is; regulated, risk-sensitive, and operating at a scale where failure has real consequences. Across Banner Health, Dignity Health, and Health Services Advisory Group, I have led transformations that turned stalled programs into high-performing systems, built teams from scratch, and created frameworks that outlasted my tenure.
Sector impact at a glance
40→83%
program delivery likelihood at Banner Health
48%
decrease in cybersecurity risk exposure at Dignity Health
35%
reduction in operational costs at Dignity Health
1,900
facilities secured across 28 states
+63%
improvement in value delivered at HSAG in 3 months
30 days
from contract start to turnaround plan at Banner Health
Banner Health · Phoenix, AZ
Cybersecurity Program Manager · Aug 2022 – Jul 2023
Recruited to rescue a cybersecurity program struggling to deliver business value across a 30-hospital, six-state health system with an $8M annual budget. Identified root causes, produced an achievable turnaround plan within 30 days, and began delivering value within three months. The delivery framework built during this engagement was adopted as the standard template across all of Banner Health IT.
Dignity Health · Phoenix, AZ
System Manager & Cybersecurity BA / Project Manager · 2017–2020, 2021–2022
System Manager · Sep 2021 – Jul 2022
Built the team, processes, and measurable performance and risk indicators from scratch to manage physical security systems across 1,900 hospitals, clinics, and offices in 28 states. Led a comprehensive Agile transformation that shifted IT from an activity-focused function to a customer-focused delivery organisation — measuring team behaviours, predictability, and stability throughout. Achieved a 35% reduction in operational costs and a 48% decrease in cybersecurity risk exposure through targeted business planning.
Cybersecurity Business Analyst → Project Manager · Apr 2017 – Mar 2020
Implemented Agile practices to rescue a stalled DevOps programme, returning it to full in-scope delivery within two months against a hard end-date. Focused teams on delivering value to the business rather than work done — achieving a 63% improvement in velocity over three months through changed team behaviour and stakeholder relationships. Led the capital estimation and resourcing for 63 projects forming the CommonSpirit Health cybersecurity integration program following the Dignity Health and Catholic Health Initiatives (CHI) merger.
Health Services Advisory Group · Phoenix, AZ
System Manager · Oct 2016 – Apr 2017
Transformed a disjointed team into a cohesive, high-performing unit by instituting defined processes, implementing Agile practices, and refocusing teams on delivering value to the business rather than completing tasks. Strengthened the partnership between IT and the business, improved employee morale, and delivered a 63% improvement in velocity within three months.
“If your healthcare organisation is carrying a programme that is not delivering, a team without direction, or a risk exposure that is not being managed; let’s talk about what a turnaround looks like.”
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